Store Assistant

There are thousands of food businesses out there. Joining Natoora means that you’re looking to be part of something bigger. As Store Assistant, you’ll be the face of a dynamic, committed movement that is driving real change at ground level.

ABOUT THE JOB

You will be responsible for displaying and caring for some of the best-tasting produce available in the UK. You’ll be able to advise on seasonal produce and will go above and beyond to ensure that we are always delivering the best possible service.

Through our training programme, we’ll equip you with the tools and knowledge to become a leading campaigner in your own right, climbing a clear growth path with training modules covering Product, Customer Service and Store Operations.

At the core of that knowledge is a deep understanding and appreciation for our produce. You’ll learn where, how and by whom our food is grown, and how every decision - from seed selection to growing method to serving suggestion - can impact the planet. Everyone has a part to play in creating a better food system. This is your chance.

RESPONSIBILITIES

• You will look after our customers and provide the best customer service.
• You will go out of your way to help people engage with unfamiliar or intimidating produce.
• You will be responsible for handling cash (payments, cash up…)
• You will take care of our incredible produce (quality check, replenishing, delivery…)
• You'll ensure that our displays are refreshed and looking their best throughout the day.
• You'll maintain a visually compelling store that is neat, clean and organised.
• You'll be part of a team and help your co-workers. Communication is the key.
• You’ll make sure all health and safety rules are followed and you will report any hazard.

About YOU

• We look for a minimum of 1 year of work experience, in any field.
• You care about everything you eat: where it comes from, how it’s made and by whom. Working with us is more than just a job - it’s a way of life.
• Whether it’s engaging with customers on the shop floor or taking a new recruit under your wing, you’re approachable, caring and willing to go the extra mile.
• You’re punctual, self-motivated and full of initiative. You see how every task - big or small - fits into the fuller picture of our food system revolution.
• You’ll have a great command of spoken English and enjoy making genuine connections with our customers.
• You’ll have basic IT skills to input sales information and place orders.
• You’ll enjoy multitasking in an often busy environment.
• You’ll have knowledge of food safety standards and understand the importance of following our customer service standards, policies and procedures.
• You’ll be happy to work evenings or weekends.
• You’ll be physically active and happy to do occasional kneeling, pushing, pulling and lifting throughout the day - you’ll need to be able to comfortably carry up to 10 kilos at a time.

PERKS

• Natoora produce at a significant discount
• Your birthday off (once you've hit the 6-month mark)

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Email your CV and tell us why you want to join the team.