ASSISTANT STORE MANAGER

There are thousands of food businesses out there. Joining Natoora means that you’re looking to be part of something bigger. As Assistant Store Manager, you’ll be the face of a dynamic, committed movement that is driving real change at ground level.

ABOUT THE JOB

The Assistant Store Manager supports the Store Manager to lead a customer-centric environment through the successful development of a team. The areas of responsibility include: offering exceptional customer service, leading and developing the team, and maintaining the highest standards throughout the store.

You’ll learn where, how and by whom our food is grown, and how every decision - from seed selection to growing method to serving suggestion - can impact the planet. Everyone has a part to play in creating a better food system. This is your chance.

RESPONSIBILITIES

• Ensure the smooth running of the store
• Support the Store Manager across all store duties
• Develop a high-performing and resilient team
• Ensure we provide the best customer experience and uphold exceptional display standards
• Cultivate an environment of genuine customer connection
• Demonstrate extraordinary service, leading by example on the shop floor
• Acts as a Natoora ambassador for company values, mission, and culture
• Maintain a visually compelling store that is neat, clean and organised

About YOU

• We look for 2-3 years of experience in a similar role, preferably in the food industry
• You have a proven track record of effectively leading small teams
• You care about everything you eat: where it comes from, how it’s made and who by
• You are approachable, caring, and enjoy offering great customer service
• We look for fluency in spoken English
• You have passion and commitment to learning about our produce, seasonality and sourcing

PERKS

• Natoora produce at a significant discount
• Your birthday off (once you've hit the 6-month mark)

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Email your CV and tell us why you want to join the team.