Natoora is looking for an Account Executive to help shape our new relationship with a large retailer.
ABOUT THE JOB
You will join a small, friendly team at an exciting time as we launch with our first Retail customer in Melbourne. As well as being the main point of contact, you will also help support our B2B customers, with at least 1 day per week dedicated to this.
Responsibilities
Key Account Management:
- Create and implement a promotional strategy that delivers long-term growth
- Review, implement, and adapt a range plan that delivers commercial success whilst showcases the best of Natoora’s produce
- Use data to analyse the success of strategies and further drive performance
- Ensure our products are priced at the right level to deliver strong sales and margins
- Report on sales and margin to the wider business
- Create a strong relationship with the client’s team
- Maintaining and updating procurement softwares with Natoora Catalogs
- Create and coordinate marketing assets and ‘back of pack’ information
- Work closely with Buying and Operations to ensure that KPIs are being met
Sales Support:
- Handle invoicing and credit notes with precision and timeliness
- Manage order issues, ensuring prompt resolution and effective communication to customers
- Manage and process orders accurately and efficiently
- Help to identify and push overstock across our sales channels
- Liaise closely with the warehouse, transport and sales teams to ensure orders are picked, packed, and delivered to Natoora's quality standards and on schedule
ABOUT YOU
- Proactive, problem solving and calm under pressure
- Able to communicate and work across departments
- Excellent, professional verbal and written communication and interpersonal skills
- Able to interpret financial and sales data and results
- Highly analytical
- Well organised and able to work to deadlines
- Experience and knowledge of the food industry or retail is desirable but not essential
- Proficient use of excel is essential and experience of Tableau of a similar tool would be desirable
OUR PEOPLE
See allWE EXIST TO FIX THE FOOD SYSTEM.
People are more cut off from the origins of their food than ever. This makes flavor, nutrition and farming practices that protect the planet, almost impossible to find.
By working directly with growers, we create a more sustainable way forward for farming. By giving everyone the tools to understand the power of our food choices, we empower everybody to become drivers of change.
Now is the time for action. Join the food system revolution.
Acknowledgement of Country
Natoora respectfully acknowledges the Traditional Owners and sovereign custodians of the land in which our office is situated, the Wurundjeri people of the Kulin Nation. We pay our respects to their Elders past and present and extend our respect to the lands in which we source produce.
At Natoora, we believe in the conscious care and stewardship of the natural environment around us. In doing so, we pay homage to the rich history and deep connection First Peoples have had to Country for more than 2000 generations. We recognise the lands in which we meet and work, grow and share food on always was and always will be Aboriginal land.
GO BEYOND FOUR SEASONS
Each fruit and vegetable has its own season, with subtle shifts which happen every day. Follow their microseasons to unlock flavour at every stage.
WHAT'S IN SEASON?
KNOW WHERE YOUR FOOD COMES FROM
We know the name of the people behind everything we source. Recognise their growing artistry to find out exactly where your food comes from (and why that matters).
MEET THE GROWERS
MAKE YOUR DIET DIVERSE
Our growers work with varieties chosen for quality and nutrition, not yield. By selecting their crops you keep heritage seeds in play, add to ecosystem biodiversity and preserve unique flavours.
ORDER PRODUCE
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