Training & Research Assistant

Full time
About Natoora

We are a fast-growing company with a clear mission: to revolutionise the food system.

With hubs in London, Paris, Milan, Barcelona, New York and Los Angeles, we’re creating access to consciously-produced and grown food at a scale unparalleled by anyone else in the industry. Since 2004, we have been building a unique supply chain that connects chefs and home cooks alike to an ever-growing community of independent growers, farmers and producers.

At the core of this revolution is education - undoing the systematic damage wrought by half a century of intensive farming and pervasive misinformation regarding the seasonality, flavour and nutrition of food. From Sourcing to Brand to Operations, we’ve spent fifteen years building up a deep, experience-based knowledge of the care, action and instinct required to repair the damage, from seed selection to channeling capital into better farming through our own Farm Fund.

Now with our own dedicated Education team, we’re determined to share that understanding, empowering everyone within our reach to make informed, impactful decisions as to how they feed themselves. From the way food is grown, reared and produced to how it gets into kitchens, we’re breaking down barriers built up by the industrial system and sparking a grassroots movement for a better future of food. This is your chance to be at the forefront of that movement.

About the Job

The role of the Education team is to equip every one of us with the necessary skills and knowledge to drive positive change via our everyday actions. We’re looking for a meticulous, self-starting and empathetic Training & Research Assistant bear out our experience of what it takes to repair the broken food system by developing and delivering engaging learning programmes, backed up by focussed research and a real life understanding of the diverse needs of our food and farming community.

Reporting into the Head of Education and rooted in our London hub, this is a chance to gain firsthand experience of how strengthening our collective understanding and knowledge can have an impact. There will be just as many - if not more - days spent delivering learning programmes to our own teams in the office, warehouse and stores as spent actively researching in the field, and it is vital to understand that each and every one of those interactions is equally valuable.

You’ll be responsible for the upkeep and growth of the global Repository, a central pool for our shared knowledge on our farming community as well as our core areas of focus: transparency, seasonality, flavour and the urgent need to restore soil, ecosystem and human health in the face of the climate crisis. Working in close collaboration with our Sourcing team, you’ll take every opportunity to learn about our farmers, as well as seeking out diverse, authoritative leads and fresh perspectives on an inclusive journey to restoration.

Fundamentally, you will want to take up this role because you thrive on human contact and relish the challenge of distilling often complex information into readily-accessible content. From our own Brand, Operations and Retail teams to chefs, home cooks and schoolchildren - this is a chance to have a real impact on our entire community. We’re looking for someone committed to collective action, not high level academics.

  • Creation and delivery of engaging learning programmes for both internal and external audiences - with particular focus on our retail, operations and customer services teams
  • Population and development of our internal-only global database, the Repository - covering produce, farms and core topics in detail
  • Support to the Brand team with research and evidence to back up top level campaigns
  • Assistance in the development and rollout of the Earthworks programme of on-farm and cross-disciplinary learning opportunities
  • Experience of delivering training or learning programmes to groups with diverse learning needs
  • Empathetic - you are equally comfortable with knowledgeable farmers in the field as brand new store team members in urban store locations
  • Meticulous and detail-driven, you have experience in both social and ecological fields of impact - be it via Food Policy or Systems Masters, or a minimum of two years of experience at a like-minded organisation, educational institution or farm
  • A decisive but approachable communicator, your written English embodies a genuine commitment to transforming the food system through clear, compelling calls to action and the use of solid facts
  • A good command of French, Italian or Spanish would be beneficial but not essential
  • Cost-price fruit & vegetables - we don’t profit from sales to our own team members
  • Your birthday off*
  • Pension scheme
  • Subsidised lunch - made with the same seasonal produce we supply to chefs
  • CODE Hospitality membership, getting you up to 50% off at London and the UK’s leading restaurants*
  • Cycle to Work scheme*
  • Season Ticket Loan*
  • Kitchen stocked from our own growers and producers - including Estate Dairy milk and butter - as well as from our Spa Terminus neighbours Monmouth & Little Bread Pedlar

*Once you’ve hit the 6 month mark

Email your CV to and tell us why you want to join the team.

This role is London based and we spend the majority of our time working in person in the Bermondsey office. We are currently not in a position to sponsor visas.

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

When applying to a job, the personal data contained in your application will be collected by Natoora, which is located at Unit 6 Discovery Business Park St James's Road, London SE16 4RA and can be contacted by emailing Your personal data will be processed for the purposes of managing recruitment related activities. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.