Coffee Shop Assistant

Full time - Portobello
About Natoora

We are a fast-growing company with a clear mission: to revolutionise the food system.

With hubs in London, Paris, Milan, Barcelona, New York and Los Angeles - as well as our own regenerative farm in Cornwall - we’re creating access to consciously-produced and grown food at a scale unparalleled by anyone else in the industry. Since 2004, we have been building a unique supply chain that connects chefs and home cooks alike to an ever-growing community of independent growers, farmers and producers.

With four stores across London and our own concessions at Eataly and Selfridges, we’re creating access to consciously-produced and grown food at a scale unparalleled by anyone else in the industry. Our Counter concept at Fulham Road and Notting HIll is pioneering a totally new idea in café culture - that you don’t have to compromise on flavour or sustainability to eat a quick, nutritious meal. Serving up a radically seasonal and totally traceable menu, everything is made by us from scratch, using ingredients sourced straight from growers and producers in our own community.

Education of the consumer is at the core of our mission, with flavour the key to unlocking that knowledge. Once tasted, we can encourage home cooks to eat a wider variety of fruit & vegetables, and help them to understand the positive influence they can have over the food system as a whole.

About the Job

There are thousands of food businesses out there. Joining Natoora means that you’re looking to be part of something bigger. As Shop Sales Assistant, you’ll be the face of a dynamic, committed movement that is driving real change at ground level.

You will be responsible for displaying and caring for some of the best-tasting produce available in the UK, engaging with our customers throughout the day. You’ll be able to advise on seasonal produce and will go above and beyond to ensure that we are always delivering a truly great service.

Through our training programme, we’ll equip you with the tools and knowledge to help develop your professional growth, with training modules covering Leadership, Product, Customer Service and Store Operations.

You’ll learn where, how and by whom our food is grown, and how every decision - from seed selection to growing method to serving suggestion - can impact on the planet. Everyone has a part to play in creating a better food system. This is your chance.

Responsibilities
  • You will look after our customers and provide the best client service
  • You will help people engage with unfamiliar produce
  • Ensure that our displays are refreshed and looking their best throughout the day
  • Maintain a visually compelling store that is neat, clean and organised
You
  • We look for a minimum 1 year of work experience, in any field
  • You care about what you eat: where it comes from and how it’s made
  • You are approachable, caring, and enjoy offering great customer service
  • We look for fluency in spoken English
  • You’ll be physically active and enjoy the dynamic nature of an active store
Perks
  • Cost-price fruit & vegetables - we don’t profit from sales to our own team members
  • Your birthday off*
  • Pension scheme
  • Subsidised lunch - made with the same seasonal produce we supply to chefs
  • CODE Hospitality membership, getting you up to 50% off at London and the UK’s leading restaurants*
  • Cycle to Work scheme*
  • Season Ticket Loan*

*Once you’ve hit the 6 month mark

Email your CV to cristina.oria@natoora.com and tell us why you want to join the team.

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

When applying to a job, the personal data contained in your application will be collected by Natoora, which is located at Unit 6 Discovery Business Park St James's Road, London SE16 4RA and can be contacted by emailing hello@natoora.com. Your personal data will be processed for the purposes of managing recruitment related activities. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.